Customer Engagement Manager
Attention! This job posting is 7 days old and might be already filled.
| Company Name | Customer Engagement Manager |
| Location | San Francisco, United States |
| Date Posted | Feb 13, 2012 |
| Category | Other |
| Job Type | Full-Time |
Description
Customer Engagement Manager
RentJuice, a well-funded San Francisco-based provider of online software for real estate professionals, is rapidly expanding and looking for a Customer Engagement Manager. Basic responsibilities will include developing community engagement programs, producing webinars, newsletters, and other engaging content, and assisting the operations team in supporting our customers and representing their needs to internal teams.
Because our customer base is growing rapidly, this position offers significant room to grow; the ideal candidate will be excited to run and develop new programs largely on their own. At the same time, the complexity of the industry and nature of a start up will require patience and an eagerness to learn.
Though not required, experience working directly with customers and internal product, sales, or marketing teams is desired. Any real estate experience, especially as a broker, is highly sought.
Who we are:
A community of people passionate about using technology to change the real estate world. As a rapidly growing, well-funded start-up, we strongly feel that every employee has the opportunity to generate impact and have a stake in the company’s success.
RentJuice is looking for new team members who are enthusiastic about growing a business and are excited to be part of something big. This is an opportunity to get involved with a great company, help build it from the ground up, and contribute directly to creating an innovative work environment that will foster and reward ingenuity and entrepreneurial spirit.
We believe in an open work environment, where every idea is valued, everyone is encouraged to participate, and management is closely involved in building a close-knit and inspired community.
Who you are:
Bachelors degree
1-3 years of work experience
Real estate and/or software support experience highly sought
Experience with Assistly, Salesforce.com, and Google Apps, a plus
What you’re good at:
Fast Learner. Our product and industry can be complex and change every day, developing a deep understanding of both will be critical to your success.
Strong Communicator. You will represent us in everything from one-on-one emails to newsletters and customer workshops; you must command a confident and engaging presence through email, phone, and video.
Enthusiastic. As with any start-up, it’s vital for you to not only be able to conduct yourself in a fast-paced, energetic environment, but also handle all customers with a positive attitude.
Organized. We have a large customer base and it’s rapidly growing every day. We need a community manager who is also adept at managing their own projects and deadlines.
Team Player. We are a growing company and you will be excited to come along for the ride. While your core responsibilities will include engaging customers with RentJuice, you will sometimes wear many different Customer Operations hats.
Resourceful. We’re not going to micromanage you so we’ll need you to possess initiative and drive in order to achieve your goals.
Fun. We are a close knit group who believes in a work hard, play hard environment . You may find yourself playing keep away from our office dog Summer or taking on our CEO in ping pong.
Bottom line, we are looking for someone who will believe in our mission and be passionate about making a profound impact on the way business is done in the real estate industry. If this sounds like a perfect fit, please apply. Health insurance, stock options and Wednesday lunches all included.
We’re excited to meet you!
Please view original job post here: http://www.rentjuice.com/company/careers
RentJuice, a well-funded San Francisco-based provider of online software for real estate professionals, is rapidly expanding and looking for a Customer Engagement Manager. Basic responsibilities will include developing community engagement programs, producing webinars, newsletters, and other engaging content, and assisting the operations team in supporting our customers and representing their needs to internal teams.
Because our customer base is growing rapidly, this position offers significant room to grow; the ideal candidate will be excited to run and develop new programs largely on their own. At the same time, the complexity of the industry and nature of a start up will require patience and an eagerness to learn.
Though not required, experience working directly with customers and internal product, sales, or marketing teams is desired. Any real estate experience, especially as a broker, is highly sought.
Who we are:
A community of people passionate about using technology to change the real estate world. As a rapidly growing, well-funded start-up, we strongly feel that every employee has the opportunity to generate impact and have a stake in the company’s success.
RentJuice is looking for new team members who are enthusiastic about growing a business and are excited to be part of something big. This is an opportunity to get involved with a great company, help build it from the ground up, and contribute directly to creating an innovative work environment that will foster and reward ingenuity and entrepreneurial spirit.
We believe in an open work environment, where every idea is valued, everyone is encouraged to participate, and management is closely involved in building a close-knit and inspired community.
Who you are:
Bachelors degree
1-3 years of work experience
Real estate and/or software support experience highly sought
Experience with Assistly, Salesforce.com, and Google Apps, a plus
What you’re good at:
Fast Learner. Our product and industry can be complex and change every day, developing a deep understanding of both will be critical to your success.
Strong Communicator. You will represent us in everything from one-on-one emails to newsletters and customer workshops; you must command a confident and engaging presence through email, phone, and video.
Enthusiastic. As with any start-up, it’s vital for you to not only be able to conduct yourself in a fast-paced, energetic environment, but also handle all customers with a positive attitude.
Organized. We have a large customer base and it’s rapidly growing every day. We need a community manager who is also adept at managing their own projects and deadlines.
Team Player. We are a growing company and you will be excited to come along for the ride. While your core responsibilities will include engaging customers with RentJuice, you will sometimes wear many different Customer Operations hats.
Resourceful. We’re not going to micromanage you so we’ll need you to possess initiative and drive in order to achieve your goals.
Fun. We are a close knit group who believes in a work hard, play hard environment . You may find yourself playing keep away from our office dog Summer or taking on our CEO in ping pong.
Bottom line, we are looking for someone who will believe in our mission and be passionate about making a profound impact on the way business is done in the real estate industry. If this sounds like a perfect fit, please apply. Health insurance, stock options and Wednesday lunches all included.
We’re excited to meet you!
Please view original job post here: http://www.rentjuice.com/company/careers
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